Released 2010
Robert L Sutton
Basic Synopsis: Tools and discussion on the intricacies of managing without missing the mark.
This book covers many things that this blog aims to impart, such as:
- Mindset
- Dealing with others
- Shielding
- Taking control
The book is a much lighter read than some management books and comes filled with anecdotes and stories to illustrate points. Most of the theories are backed up with either an anecdote or research, although this manages to do so without being tedious or impinging the flow like others may. It seems to be aimed at both the mid-beginner level and also the 'can always do better' type and through a mix of glossing over/revising quickly basic concepts and plenty of useful, practical good ideas, definitely hits both targets.
It goes into some depth with some fantastic ideas such as how to apologise effectively, identifying and dealing with rotten apples and stars, and how to encourage a happy workforce, often providing simple checklists or action steps to do so. Some gems lifted straight from the book are:
"Fight as if you’re right, listen as if you’re wrong"
"The best bosses find the sweet spot between acting like spineless wimps who always do just as they’re told vs insubordinate rabble-rousers who challenge and ignore every order and Standard Operating Procedure"
The book is available now from Amazon and eBay, and for such a low price, I have to suggest that you get a copy. I know mine is going back on the shelf and will be used for reference, again and again.
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